The invaluable companion to the new edition of the bestsellingHow to Measure Anything This companion workbook to the new edition of the insightful andeloquent How to Measure Anything walks readers throughsample problems and exercises in which they can master and applythe methods discussed in the book.The book explains practical methods for measuring a variety ofintangibles, including approaches to...
Paperback: 160 pages
Publisher: Wiley; 1 edition (March 17, 2014)
Product Dimensions: 6 x 0.4 x 9 inches
Amazon Rank: 478361
Format: PDF ePub Text djvu book
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This was a required text for a class for my Masters of Science in Organizational Leadership. I was terrified-I thought this was a statistics course. I had nothing to fear. This guy is a genius. The formulas he has developed to measure things that you...
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customersatisfaction, organizational flexibility, technology risk,technology ROI, and other problems in business, government, andnot-for-profits.Companion to the revision of the bestselling How to MeasureAnythingProvides chapter-by-chapter exercisesWritten by industry leader Douglas HubbardWritten by recognized expert Douglas Hubbard—creator ofApplied Information Economics—How to Measure AnythingWorkbook illustrates how the author has used his approachacross various industries and how any problem, no matter howdifficult, ill defined, or uncertain can lend itself to measurementusing proven methods.