- By autor: Randy T Keirn
Need a Proven, Stress-Free Way to Manage Conflict in the Fire Service? Change a verbally combative crew into a high-performing one with 5 simple steps. Almost immediately you’ll be able to: Manage conflict with confidence Effectively deal with unacceptable behavior and difficult people Get positive results! The CROSSFire method was developed by Chief Randy Keirn—the 2010 State of Florida Fire Serv...
Paperback: 104 pages
Publisher: CreateSpace Independent Publishing Platform; 1 edition (May 14, 2013)
Product Dimensions: 6 x 0.2 x 9 inches
Amazon Rank: 1110653
Format: PDF ePub Text djvu book
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This should be a must read for any new Fire Officer! I wish I had...this would have saved me a lot of headaches!...
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